App only works part time and NO support

When this app works, its great. The trouble is it doesnt work very often. Right now the radar is over six hours behind on my iPad and wont refresh.
There is no support. I have been ignored when I try to contact them. Very disappointing.

Oldbirdman about Radar Cast Elite - NOAA Hi-Def FutureCast, Push Notifications, Driving Directions, Lightning Strikes & Weather